Privacy Policy
Your health information is personal, and we treat it that way. Get Pep’d is committed to protecting your privacy and handling your information responsibly, securely, and in accordance with applicable healthcare privacy laws.
We collect only the information necessary to support your care, process your orders, and improve your experience. No smoke, mirrors, or shady data-selling spells.
On this page
- OverviewWhat this policy covers and how to reach us.
- Information we collectWhat you provide and what we collect automatically.
- How we use informationHow your information supports service delivery and security.
- How we share informationWhen we share and when we don’t.
- Cookies & analyticsPreferences, performance, and browser controls.
- SecurityHow we safeguard data.
- Your choicesAccess, correction, deletion, and marketing preferences.
- ContactHow to contact Get Pep’d.
Tip: use your browser’s search (⌘/Ctrl+F) to find keywords quickly.
We collect
Contact + account/assessment + device/usage data
We do
Operate, improve, secure, and support the service
We don’t
Sell your personal information
Key point: We share data only with service providers that help run the site (e.g., hosting, analytics, communications) and when required by law.
Overview
This Privacy Policy explains how Get Pep’d ("we", "us") collects, uses, and shares information when you use our website and related services. Clinical services are provided by independent licensed providers. Protected health information (PHI) you share during intake, consultations, and ongoing care is handled by your treating providers as the HIPAA covered entities; see our HIPAA Notice of Privacy Practices for details on how PHI is used and disclosed.
Business address
1001 Main Street #12636, Kalispell, MT 59901
Support email
Information we collect
- Information you provide: name, email, phone number, and other information you submit through forms or assessments.
- Account/assessment information: details you enter to receive services or recommendations.
- Medical information: health history, current medications, symptoms, lab results, and other information provided during your intake or telehealth visits. Medical information is handled by your treating providers as the HIPAA covered entities; see our HIPAA Notice for details.
- Payment information: processed securely through Stripe. We do not store your full card number.
- Device & usage data: IP address, browser type, pages viewed, and similar data collected through cookies or comparable technologies.
How we use information
- Connect you with an independent, licensed healthcare provider for evaluation.
- Process your prescription and payment, and ship medication to your address.
- Communicate with you about your care, order status, billing, and account.
- Provide, maintain, and improve our website and services.
- Respond to inquiries and provide customer support.
- Maintain security, prevent fraud, and enforce our policies.
- Comply with legal, regulatory, and recordkeeping obligations.
Security
We use reasonable administrative, technical, and physical safeguards, including encryption, secure servers, and access controls, designed to protect information. Medical information is handled in compliance with HIPAA requirements through a HIPAA-compliant patient platform. However, no method of transmission or storage is 100% secure.
Your choices
- Access / correction / deletion: You may request access to, correction of, or deletion of your information by contacting us. Certain medical records may be retained as required by law and professional licensing rules, even if you request deletion.
- HIPAA rights: for requests involving your medical record (access, amendment, accounting of disclosures, restrictions), follow the procedures in our HIPAA Notice of Privacy Practices.
- Marketing: You can opt out of marketing emails using the unsubscribe link included in those emails. To opt out of SMS messages, see our SMS Terms.
Contact
If you have questions about this Privacy Policy, contact us at hello@getpepd.com.